Contact Metabo HPT

How to Contact Us

For any questions or suggestions about technical or customer service matters, you have two options:

1. Call 1-800-706-7337 Monday through Friday, 8 AM to 5 PM EST
2. Complete the online form below

Please note that any form submissions should receive a response within 24 hours. If you do not receive a response within that time, please check your spam filter or other email folders.

Fields marked with an asterisk (*) are required.

Metabo HPT Is Here for You

Metabo HPT is a brand of Koki Holdings America - formerly part of the Hitachi Group. In North America, Metabo HPT Customer Service provides you with world-class service by applying our knowledge and skills to every inquiry we receive. Whether you need information on tools, power equipment, accessories, parts, breakdowns, locating a distributor, locating an Authorized Service Center or simply requesting a digital catalog, we are here for you. With a wide range of knowledge and experience, our customer service representatives are eager to assist you with all of your power tool needs.

We strive for excellence. It is our belief that quality is an intangible commodity that is a by-product of excellent customer service. We are continuously looking towards the future to improve our products and better serve our customers.

General Questions

For any general questions, please contact customer service by phone, fax, or mail.

Hours of Operation: Monday through Friday, 8 AM to 5 PM EST
Phone Number: 800-706-7337 or 770-925-1774
Fax Number: 800-830-7593 or 770-923-2117
Address:
Metabo HPT (Koki Holdings America)
1111 Broadway Avenue
Braselton, GA 30517

Technical Service Questions

For any technical service related questions, please contact customer service by phone or fax.

Hours of Operation: Monday through Friday, 7 AM to 4 PM EST
Phone Number: 866-775-9429
Fax Number: 770-564-7008

Additional Support

You may find the help you need at one of the following links:

• Warranty Information
• Online Retailers
• Product Registration
• Service Centers
• Discontinued Tools